Privacy Policy for Chatsaz

Effective Date

February 18, 2024

At ChatSaz AI Inc., headquartered in Canada, we are deeply committed to the privacy and security of our users. As a provider of cutting-edge web app services that leverage the power of artificial intelligence, including but not limited to APIs from Google, Microsoft, and OpenAI, we understand the importance of safeguarding the personal information you share with us. Our Privacy Policy is designed to inform you about how we collect, use, and protect your personal information across our services, which are crafted to deliver experiences akin to those offered by platforms like ChatGPT. Our dedication to your privacy encompasses all interactions with our services, from the moment you sign up or use our web apps, to the way we handle your data behind the scenes. Whether you are engaging with our AI-powered applications, participating in surveys, or simply browsing our website, ChatSaz AI Inc. is steadfast in its commitment to not just meet, but exceed, privacy standards. This policy details the types of information we collect, how it is used within our AI services and hosting solutions, and the rigorous measures we take to protect it, ensuring you have a secure and trustworthy experience with us.

Personal Information We Collect

At Chatsaz AI Inc., we respect your privacy and are committed to protecting the personal information you share with us when using our web app services. This section outlines the types of personal information we collect and how it is used to provide and improve our services, which leverage third-party APIs, including but not limited to Google, Microsoft, and OpenAI, to deliver AI services and hosting.

Personal Information You Provide to Us:

• Account Information: To access certain features of our services, you may need to create an account. During registration, we collect information such as your name, email address, and password. If a subscription or payment is required, we will also collect payment information, although this may be processed through a third-party payment processor.
• User Content: We collect the content you create, upload, or receive from others when using our services, including but not limited to text inputs, uploads, and any other personal information you choose to include within the content you provide to our AI services.
• Communication Information: When you contact us directly, such as through customer support channels, we collect the information you provide in your communication, including any feedback, questions, or recommendations for our services.

Personal Information We Collect Automatically:

• Technical Information: Each time you interact with our services, we automatically collect information that your browser or device sends. This includes your IP address, browser type and version, device type and operating system, and other technical details about your usage, such as the pages you visit and the features you use.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to understand how you interact with our services, to enhance your user experience, and to personalize our offerings. You have the option to manage your cookie preferences through your browser settings.
• Usage Data: Information on how you use our services, including the time spent on our web app, the pages accessed, and the links clicked, helps us to improve and tailor our services more effectively to your needs.

Information from Third Parties:

• We may receive information about you from the third-party APIs and services we integrate with, such as Google, Microsoft, and OpenAI. This information can include account authentication, profile information, and other data that assists us in improving our services and your user experience. By using Chatsaz AI Inc.'s services, you consent to the collection, use, and sharing of your personal information as described in this policy. We take the privacy and security of your information seriously and implement measures to protect it from unauthorized access or misuse.

How We Use Personal Information

At Chatsaz AI Inc., we use the personal information we collect for a variety of purposes, all aimed at enhancing the services we offer, ensuring a secure environment, and complying with legal obligations. Here's how we apply the information you share with us: • To Provide and Improve Our Services: We use your personal information to operate, maintain, and provide to you the features and functionality of our web app services. This includes using your information to personalize your experience and to develop new tools, products, and services that benefit our user community. • Customer Support: We use the information you provide when you communicate with us, to assist you with any questions or issues you might have, and to respond to your inquiries and feedback. This helps us improve our customer service and your overall experience with our services. • Research and Development: We analyze the information we collect to understand user behavior and preferences. This research helps us to improve the effectiveness of our services, develop new features, and enhance the user experience. • Security and Fraud Prevention: To ensure the security of our services and protect against fraudulent, unauthorized, or illegal activity, we use personal information to identify and prevent potential threats and breaches of our systems. • Legal Compliance: We use your personal information to comply with applicable legal obligations, including responding to lawful requests and orders from law enforcement or other government bodies. • Communication: We may use your information to send you service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your information to send you marketing communications, inform you about new services, features, or enhancements, and provide you with news and general information about events, offers, and promotions related to our services. You have the ability to opt-out of receiving any promotional communications as described in our Privacy Policy under "Your Rights." • Analytics and Performance: By analyzing how you use our services, including the third-party APIs we integrate, such as Google, Microsoft, and OpenAI, we can better understand how our services are being utilized. This helps us to improve service performance, develop new features, and optimize our users' experience. The personal information collected is essential for us to provide you with our innovative AI services. We are committed to using this information responsibly and ensuring its confidentiality, integrity, and availability.

Disclosure of Personal Information

Chatsaz AI Inc. understands the importance of your personal information and is committed to protecting your privacy. Here are the circumstances under which we may disclose your personal information to third parties: • Vendors and Service Providers: We engage various service providers and vendors to assist in the operation of our services, including but not limited to web hosting, cloud computing services, customer support, payment processing, and analytics services. These partners may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. • Third-Party APIs: Our services integrate with third-party APIs, including Google, Microsoft, and OpenAI, to provide enhanced AI services and functionalities. We may share your information with these third parties to the extent necessary for the integration and provision of these services. These third parties have their own privacy policies that govern their use of your information. • Legal and Regulatory Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as courts or law enforcement agencies. This includes meeting national security or law enforcement requirements, complying with legal processes, or protecting the rights, property, or safety of Chatsaz AI Inc., our users, or the public. • Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving Chatsaz AI Inc. or its assets, we may transfer your personal information to a successor or affiliate as part of that transaction. • Affiliates: We may disclose information to our affiliates, meaning any entity that controls, is controlled by, or is under common control with Chatsaz AI Inc., where it is necessary for providing services or for administrative purposes. • Aggregated or De-identified Data: We may share aggregated or de-identified information with partners or for research purposes in a manner that cannot reasonably be used to identify you. We are committed to ensuring that your information is secure and only shared in accordance with this policy and with appropriate confidentiality and security measures in place.

Your Rights

At Chatsaz AI Inc., we recognize and respect your privacy rights regarding your personal information. Depending on your jurisdiction, you may have certain rights under applicable data protection laws. Here’s a summary of the rights you may have and how you can exercise them: • Right to Access: You have the right to request access to the personal information Chatsaz AI Inc. holds about you. This allows you to receive a copy of the personal information we have about you and to check that we are lawfully processing it. • Right to Correction: You have the right to request that Chatsaz AI Inc. correct any incomplete or inaccurate personal information we hold about you. • Right to Erasure: In certain circumstances, you have the right to request that Chatsaz AI Inc. delete or remove your personal information from our systems. • Right to Restrict Processing: You have the right to request that Chatsaz AI Inc. suspend the processing of your personal information, for example, if you want us to establish its accuracy or the reason for processing it. • Right to Data Portability: You have the right to request the transfer of your personal information to another party in a structured, commonly used, and machine-readable format, in certain circumstances. • Right to Withdraw Consent: Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. • Right to Object: You have the right to object to the processing of your personal information where Chatsaz AI Inc. is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA), the UK, Switzerland, or other jurisdictions as applicable. To exercise any of these rights, please contact us at our designated request address or through our privacy contact mechanisms as provided on our website. Please note that we may need to verify your identity before processing your request, which may require additional information from you. We will respond to your requests within a reasonable timeframe and in accordance with applicable laws. Chatsaz AI Inc. is committed to ensuring the privacy and protection of your personal information. If you have any questions about your privacy rights or how we handle your personal information, please do not hesitate to contact us.

Additional U.S. State Disclosures

Chatsaz AI Inc. recognizes the importance of privacy and is committed to providing transparency about our practices. In alignment with U.S. state privacy laws, this section provides additional disclosures regarding the personal information we collect and how we use, share, and manage it.

Categories of Personal Information Collected:

• Identifiers, such as name, contact information, and online identifiers. • Commercial information, including records of products or services purchased, obtained, or considered. • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement. • Geolocation data. • Professional or employment-related information. • Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA). • Inferences drawn from any of the information identified to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Disclosure of Personal Information:

Chatsaz AI Inc. may disclose your personal information to service providers, affiliates, and third parties for business purposes, as permitted by law. This may include sharing with third-party service providers that assist us in providing our services, such as data analysis, payment processing, and customer support. We do not sell personal information. We also do not share personal information with third parties for their direct marketing purposes without your consent.

Your Privacy Rights:

Depending on your state of residence, you may have the following rights: • The right to know about the personal information collected, used, disclosed, or sold. • The right to request deletion of personal information. • The right to opt-out of the sale of personal information. • The right to non-discrimination for exercising your privacy rights. • Chatsaz AI Inc. supports the exercise of these rights where applicable and does not discriminate against those who exercise their privacy rights.

Exercising Your Rights:

You can exercise any applicable privacy rights by contacting us through the methods provided on our website. Please include your full name, email address, and state of residence so we can process your request in accordance with applicable laws. We may need to verify your identity before fulfilling your request, which may involve requesting additional information from you.

Changes to Our Privacy Practices:

We will update this section if there are any changes to our privacy practices, including the collection, use, or sharing of personal information, to ensure you are informed about how your personal information is being used and the rights you have regarding its use. For more information on your specific privacy rights, including how to exercise them, please visit our website or contact our privacy office directly.

Children

Chatsaz AI Inc. recognizes the importance of protecting the privacy and safety of children who use our services. Consistent with the Children's Online Privacy Protection Act (COPPA) and other relevant legislation, our services are not designed for, intended to attract, or directed towards children under the age of 13. Collection of Personal Information from Children: • We do not knowingly collect, use, or disclose personal information from children under the age of 13 without obtaining prior consent from their parents or guardians. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers promptly.

Parental Rights:

• Parents or guardians who believe that Chatsaz AI Inc. may have collected personal information from a child under the age of 13 can submit a request for the information to be reviewed and deleted from our records. Parents also have the right to refuse further collection or use of their child's information.

Age Limitation:

• Users must be 13 years of age or older to create an account and use Chatsaz AI Inc.'s services. If you are a teenager under the age of 18, you must have permission from your parent or legal guardian to use our services and agree to these terms.

Use of Our Services by Minors:

• If we discover that a user is under the age of 13 and has provided us with personal information without parental consent, or if we receive a valid request to delete such information, we will take appropriate measures to investigate and address the issue promptly.

Parental Control Tools:

• We encourage parents and guardians to take an active role in their children’s online activities. There are various tools and resources available for parents to monitor and limit the online interactions of their children to ensure their safety and privacy.

Contact Information:

• For questions or concerns about our policy regarding children, or if you are a parent or guardian needing to contact us about your child's personal information, please reach out to us through our designated contact channels. Chatsaz AI Inc. is committed to complying with applicable laws and regulations regarding children's privacy. We aim to provide a safe and secure environment for all our users while respecting their privacy and personal information.

Links to Other Websites

Chatsaz AI Inc.'s services may contain links to other websites, platforms, or third-party services that are not owned or controlled by us. These links are provided for your convenience to access additional information or services that may be of interest to you. This section outlines our practices and your responsibilities when interacting with these external sites: • Third-Party Practices: Our inclusion of links to these sites does not imply endorsement, approval, or verification of the content, viewpoints, policies, products, or services offered or provided on these external sites. The privacy practices and policies of these third-party sites are not under Chatsaz AI Inc.'s control. Once you leave our services via such a link, the privacy policy of the site you visit will apply, and Chatsaz AI Inc. is not responsible for the information practices of these third-party sites. • Your Interactions: When you click on links that take you outside of Chatsaz AI Inc.'s services, you are subject to the privacy policies and terms of service of the external sites. We encourage you to read the privacy statements of any other site that collects personally identifiable information to understand their information practices. • Data Sharing: Be aware that interacting with third-party sites, including making purchases or engaging in transactions, may result in your personal information being collected and shared between Chatsaz AI Inc. and the third party. This sharing is governed by the privacy policy of the site you are interacting with, not by Chatsaz AI Inc.'s privacy policy. • Security and Content: We do not control the security or content of these third-party sites and cannot guarantee the accuracy, integrity, or quality of their content. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. • Feedback: If you have questions or concerns about the links provided on our services, or if you would like to report a link that you believe is inappropriate, please contact us. We appreciate your feedback and strive to maintain a safe and respectful environment for our users. By using Chatsaz AI Inc.'s services, you acknowledge and agree that we are not responsible for the availability of external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, services, or other materials on or available from such sites or resources. Your use of third-party websites and resources is at your own risk.

Changes to the Privacy Policy

Chatsaz AI Inc. is committed to maintaining the highest standards of privacy and data protection for our users. As part of this commitment, we continuously review and update our Privacy Policy to reflect changes in our practices, technological advancements, and regulatory requirements. This section outlines how we will inform you of any changes to our Privacy Policy. • Updates and Revisions: We reserve the right to update or modify this Privacy Policy at any time and without prior notice. Changes to the policy may be necessary to reflect enhancements in our service offerings, changes in data protection laws, or updates in our data handling processes. • Notification of Changes: Any significant changes to our Privacy Policy will be communicated to you through our website or, when appropriate, directly via email or in-service notifications. This is to ensure that you are always aware of the information we collect, how we use it, and under what circumstances, if any, we disclose it. • Effective Date: The date of the latest update will be clearly displayed at the top of the Privacy Policy. We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. • Reviewing Changes: Upon notification of changes to our Privacy Policy, we recommend that you review the updated policy in detail. Continued use of our services after such changes have been notified will constitute your acknowledgment and acceptance of the revised policy. • Contacting Us: If you have any questions, concerns, or suggestions regarding our Privacy Policy or our privacy practices, please contact us. We value your feedback and are committed to addressing any concerns you may have. Chatsaz AI Inc. understands the importance of privacy to our users and strives to be transparent about how we collect, use, and share your information. Our commitment to your privacy is integral to our mission and services.

How to Contact Us

At Chatsaz AI Inc., we value open communication and are here to address any questions, concerns, or feedback you might have about our services or our approach to privacy. If you need to get in touch with us for any reason, please use the contact details provided below:

Email:

You can reach us via email at info@chatsaz.com. We aim to respond to all inquiries promptly and efficiently. Whether you have questions about our privacy practices, need assistance with our services, or wish to provide feedback, we are committed to providing the support you need. Our team is dedicated to ensuring your experience with Chatsaz AI Inc. is positive and secure.